If you're experiencing issues with our products, then please fill in the form here and a member of the GB Labs support team will be in touch shortly.
UK and RW - +44 (0)118 455 5000
USA - +1 661-493-8480
Urgent - Impacting a live production environment, no workaround is available and work is at a halt.
High - Impacting a live production environment with no workaround but limited work can continue.
Normal - Incident leads to minimal loss of service.
Low - Minor technical issue, with non-critical maintenance, or other requests.